S.No.

Competency

Competency Description

1.

Action Orientation

Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions.

2.

Communication

Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information.

3.

Creativity/Innovation

Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation.

4.

Critical Judgment

Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability.

5.

Customer Orientation

Listens to Customer, builds customer’s confidence, increases customer’s satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs.

6.

Interpersonal Skill

Effectively and productively engages with others and establishes trust, credibility, and confidence with others.

7.

Leadership

Motivates, empowers, inspires, collaborates with, and encourages others. Develops a culture where employees feel ownership in what they do and continually improve the business. Builds consensus when appropriate. Focuses team members on common goals.

8.

Teamwork

Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams.

9.

Technical/Functional Expertise

Demonstrates strong technical/functional proficiencies and knowledge in areas of expertise. Shows knowledge of company business and proficiency in the strategic and financial processes, including P&L planning processes and their implications for the company.